FAQ
Get to Know Wipe Out Cleaning Services
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What cleaning services do you offer?We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, and specialized cleaning services tailored to our clients' needs.
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How do I schedule a cleaning?You can easily schedule a cleaning by contacting us through our website or calling our office. We’ll work with you to find a convenient time that fits your schedule.
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Are your cleaning products safe for my family and pets?Yes! We prioritize using eco-friendly and non-toxic cleaning products that are safe for both your family and pets. If you have specific preferences or allergies, please let us know, and we can accommodate your needs.
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Do I need to be home during the cleaning?It’s entirely up to you! Many of our clients choose to be out during the cleaning, while others prefer to be home. Our team is trustworthy and respectful, so you can feel comfortable either way.
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What if I’m not satisfied with the cleaning?Your satisfaction is our priority. If you’re not completely satisfied with our service, please let us know within 24 hours, and we’ll work to address any issues promptly.
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How do you determine your pricing?Our pricing is based on factors such as the size of the space, the level of cleaning required, and the specific services selected. We offer transparent pricing with no hidden fees.
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Are your cleaners insured and trained?Yes, all our cleaners are fully trained, insured, and background-checked. We take pride in our professional team and their commitment to providing high-quality cleaning services.
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Can I customize my cleaning plan?Absolutely! We offer customizable cleaning plans tailored to your specific needs and preferences. Just let us know what you’d like, and we’ll create a plan that works for you.
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What areas do you serve?We serve the Pacific Northwest. If you're unsure whether we cover your area, feel free to contact us for confirmation.
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How can I pay for the cleaning services?We accept various payment methods, including credit/debit cards, bank transfers, and cash. You can choose the method that’s most convenient for you.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept major credit and debit cards, bank transfers, and cash. For recurring services, automatic billing is available for your convenience. If you have any questions about payment options, feel free to reach out.
Cancellation Policy
If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee. This helps us manage our schedule and accommodate other clients. For any questions regarding cancellations, contact us as soon as possible.
Satisfaction Guarantee
Your satisfaction is our priority. If you’re not completely happy with our cleaning, let us know within 24 hours, and we’ll address your concerns at no extra cost. We want you to feel confident in our services!